Pricing

Codendi: keep your projects under control from 10 € / month / user

Codendi products price list :

*Per user & per month for Standard support
SaaS On Premise
Codendi Core From 12 €* From 10 €*
Codendi Core + 1 module From 15 €* From 13 €*
Codendi Core + 2 modules From 17 €* From 15 €*
Codendi Core + 3 modules From 18 €* From 16 €*
Codendi Core + 4 modules From 19 €* From 17 €*
Codendi Business Suite (all modules) From 20 €* From 18 €*

 

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Codendi also offers four levels of support:

Standard

Silver

Gold

Platinum

Corrective & migration support + Customer portal X X X X
Functional & Exploitation support (reference user) X X X X
Codendi configuration support X X
Server Monitoring (OS, backup, security) X
Acknowlegment 8h 4h 2h 1h
Turnaround time average (blocking issue) 16h 8h 6h 4h
Fix time average (blocking issue) 24h 16h 12h 8h
Fix time average (major issue) 48h 24h
Fix time max 80h 40h
Fix rate 80% 80% 90% 95%
Max tickets nb/year/50 users (blocking & major) 24 48 72 96
Max tickets nb/year/50 users (configuration) 12 24